Last updated: September 25, 2026

Axezee operates this store and website, including all related information, content, features, tools, products, and services, to provide you with a curated shopping experience.

Axezee is powered by Shopify, which helps us provide the Services to you. This Privacy Policy explains how we collect, use, process, share, and protect your personal information when you visit, use, make a purchase from, or otherwise interact with our Services.

Axezee creates custom-made outerwear and streetwear. Because our products are made according to customer-submitted measurements, we may also collect and use your measurements to create and fulfil your custom order.

Please read this Privacy Policy carefully. By accessing or using our website and Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

When we use the term “personal information,” we mean information that identifies you or can reasonably be linked to you. It does not include information that has been anonymised or de-identified so that it cannot reasonably identify you.

Depending on how you interact with Axezee, where you live, and what Services you use, we may collect or process the following categories of personal information:

• Contact details: Your name, email address, phone number, shipping address, and billing address.
• Custom measurements: Measurements, sizing details, fit preferences, or other information submitted by you to create a made-to-order Axezee product.
• Payment and financial information: Payment method, transaction details, payment confirmation, and other payment-related information needed to complete your purchase. Payment details are processed through secure payment providers.
• Order and transaction information: Products you view, add to cart, purchase, cancel, return, or request support for, as well as your order history and transaction details.
• Account information: If you create an account, this may include your username, password, saved preferences, settings, and order history.
• Communications: Information you include when contacting Axezee through email, contact forms, social media, reviews, feedback, customer-support requests, or other communications.
• Device and technical information: Your IP address, device type, browser type, operating system, network connection, and other identifiers associated with your device.
• Usage information: Information about how you use our website, including pages viewed, products clicked, items added to cart, time spent on pages, and how you navigate our Services.

How We Collect Information

We may collect personal information from the following sources:

• Directly from you: When you place an order, submit custom measurements, create an account, subscribe to marketing emails, contact us, leave a review, complete a form, or otherwise provide information to us.
• Automatically through our website: When you visit or use our Services, we may collect device, browser, IP address, usage, and activity information through cookies and similar technologies.
• From service providers: When trusted providers process information on our behalf, such as Shopify, payment providers, couriers, website-service providers, analytics tools, email platforms, and customer-support services.
• From partners or third parties: Where permitted by law, we may receive information from advertising, marketing, social-media, or business partners.

How We Use Your Information

Depending on how you interact with Axezee, we may use your personal information for the following purposes:

Providing and Improving Our Services

We use your information to operate our website, process orders, accept payments, arrange shipping, provide customer support, remember preferences, and improve the Axezee shopping experience.

For custom-made orders, we use your submitted measurements and order details to prepare, produce, quality-check, and fulfil your Axezee garment.

We may also use your information to:

• Process purchases and payments.
• Confirm orders and send order-related emails.
• Arrange production of custom-made products.
• Arrange shipping and provide tracking information.
• Respond to customer-service enquiries.
• Manage accounts, preferences, and saved information.
• Process eligible return, refund, replacement, or store-credit requests.
• Improve our products, website, and customer experience.

Marketing and Promotions

If you subscribe or otherwise consent, we may send promotional emails, product launches, restock alerts, special offers, style updates, and other marketing communications.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in the email or by contacting us at info.axezee@gmail.com

Even if you opt out of marketing emails, we may still send essential non-promotional communications, such as order confirmations, shipping updates, payment notifications, or customer-support replies.

Security and Fraud Prevention

We may use your personal information to protect Axezee, our customers, and our Services. This includes detecting, investigating, preventing, or responding to fraudulent, suspicious, unlawful, harmful, or unauthorised activity.

If you create an account, you are responsible for keeping your login credentials confidential. Please do not share your password or account access details with others.

Communication and Customer Support

We use personal information to communicate with you about your order, custom measurements, payment, shipping, delivery, customer-support requests, policy enquiries, and other relevant matters.

Legal Reasons

We may use or disclose information where necessary to comply with applicable laws, respond to legal requests, enforce our policies and terms, protect our legal rights, investigate disputes, or protect the safety and security of Axezee, our customers, or others.

Custom Measurements and Made-to-Order Products

Axezee creates made-to-order outerwear and streetwear according to the measurements submitted by customers.

We collect custom measurements only for purposes related to your order, including:

• Preparing your made-to-order garment.
• Confirming sizing information where necessary.
• Production and quality-checking.
• Customer support related to your order.
• Maintaining order records where reasonably required.

We ask customers to provide correct and accurate measurements. Axezee is not responsible for issues caused by inaccurate measurements submitted by the customer.

Your measurements are treated as personal information and are handled in accordance with this Privacy Policy.

How We Share Personal Information

We do not sell your personal information.

We may disclose limited personal information to trusted third parties when necessary to operate Axezee, provide the Services, fulfil orders, and comply with legal requirements. These parties may include:

• Shopify: Our e-commerce platform provider.
• Payment providers: To securely process payments.
• Shipping and courier partners: To deliver your order and provide tracking updates.
• Production and fulfilment partners: Where needed to create, package, or fulfil custom-made orders.
• Technology providers: Such as website-hosting, cloud-storage, customer-support, analytics, fraud-prevention, and email-service providers.
• Marketing and advertising partners: Where permitted by law and based on your preferences or consent.
• Legal and regulatory authorities: When required to comply with applicable law, legal process, or government requests.

For example, we may share your name, shipping address, phone number, and order details with a courier to deliver your order. We may use your submitted custom measurements only as needed to create the product you ordered.

Relationship With Shopify

Our website and Services are powered by Shopify. Shopify may collect and process personal information about your access to and use of our website in order to provide and improve its services.

Information submitted through the Axezee store may be transmitted to and processed by Shopify and certain service providers, including providers located outside the country where you live.

Axezee may use Shopify features that help operate, protect, improve, or grow our store. Depending on the Shopify features used, Shopify may process information about your interactions with the Axezee store and, in some circumstances, information connected with your interactions with other Shopify-powered stores.

To learn more about how Shopify handles personal information, please review the Shopify Consumer Privacy Policy.

You may also review Shopify’s privacy choices and submit applicable privacy requests through the Shopify Privacy Portal.

Cookies and Similar Technologies

Axezee and Shopify may use cookies, pixels, tags, and similar technologies to operate and improve the website.

These technologies may help us:

• Keep the website functioning properly.
• Remember your cart and preferences.
• Understand how visitors use our website.
• Improve website speed, functionality, and security.
• Analyse product and page performance.
• Measure marketing performance.
• Show relevant advertising where legally permitted.

You can manage or disable cookies through your browser settings. Please note that blocking certain cookies may affect the functionality of parts of the website, including cart, account, and checkout features. Shopify provides Customer Privacy settings for merchants to manage cookie banners and privacy controls.help.shopify

Your Rights and Choices

Depending on where you live, you may have rights relating to your personal information. These rights may include:

• Right to access: You may request information about the personal data we hold about you.
• Right to correct: You may ask us to correct inaccurate or incomplete personal information.
• Right to delete: You may request deletion of your personal information, subject to legal and operational requirements.
• Right to data portability: You may request a copy of certain personal information we hold about you.
• Right to opt out of marketing: You may unsubscribe from promotional communications at any time.
• Right to complain: You may have the right to raise a concern with a relevant data-protection authority, depending on where you live.

To exercise your rights, contact us at:

info.axezee@gmail.com

Please include your full name, email address, and order number if your request relates to an order. We may need to verify your identity before processing a request, as permitted or required by applicable law.

We will not discriminate against you for exercising your privacy rights.

Data Security and Retention

We take reasonable steps to protect your personal information using trusted platforms, security measures, and service providers.

However, no online system, website, transmission method, or storage method can be guaranteed to be completely secure. Please avoid sending highly sensitive information through insecure communication channels.

We retain personal information only for as long as reasonably necessary to:

• Fulfil and support your order.
• Create and deliver your custom-made product.
• Maintain order and business records.
• Resolve disputes and respond to customer enquiries.
• Prevent fraud and maintain security.
• Comply with tax, accounting, legal, and regulatory obligations.
• Enforce our Terms & Conditions and other policies.

Children’s Privacy

Axezee Services are not intended for children. We do not knowingly collect personal information from individuals under the legal age of majority in their jurisdiction.

If you are a parent or guardian and believe that a child has provided personal information to Axezee, please contact us at info.axezee@gmail.com so we can review the matter and take appropriate action.

International Data Transfers

Axezee may transfer, store, or process personal information outside the country where you live. This may happen because we use international service providers, including Shopify, payment providers, website-service providers, and courier partners.

Where required, we take reasonable steps to ensure that appropriate safeguards are used for international transfers of personal information.

Third-Party Websites and Links

Our website may include links to third-party websites, social-media platforms, payment services, or other online services.

Axezee is not responsible for the privacy practices, content, security, or accuracy of third-party websites. If you leave our website, we encourage you to review the privacy policy of the website or platform you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website features, legal obligations, or services.

When we make changes, we will post the updated Privacy Policy on this page and revise the “Last updated” date at the top of the policy.

By continuing to use the Axezee website or Services after an updated Privacy Policy is published, you acknowledge the updated policy.

Contact Us

If you have questions, concerns, complaints, or requests regarding this Privacy Policy or how Axezee handles your personal information, please contact us:

Email: info.axezee@gmail.com